Translation Company Frequently Asked Questions

What services does your translation company offer?

Australian Multilingual, Australia’s leading interpreting and translation company, provides services into all languages.
We offer comprehensive and scalable solutions to meet each of our clients’ unique needs.

Prestigious clients from all industry sectors work with us on a daily basis. They enjoy a complete range of services, including the translation and localization of websites, videos, marketing materials, technical papers and patents. In other words, we translate all types of commercial and business materials.

Our complete video translation service attracts increasingly high demand from our clients. This service offers professional voice over recording into over 100 languages, as well as script transcription and translation, multilingual subtitling and screen super text editing, in addition to complete audio and visual post production.

Private clients also enjoy our specialist personal document NAATI certified translation services. We translate all types of official document, including Birth Certificates and Passports, migration and legal documents.

For official document translation, we provide certified translations by NAATI accredited translators, in line with Australian Government requirements.

In addition to our full range of translation services, we also provide interpreter services for a variety of requirements, including conferences, court appearances, business meetings and medical appointments.

Further complementary services include proofreading, typesetting and printing.

Why should I choose your company?

Australian Multilingual has been providing language translation services since 2004. We translate every type of document, into every language.
During our fifteen years in the translation business, we have created a broad panel of tried and tested expert translators. Most of our translators have worked with us for all of this time.

To date, we have provided high quality professional interpreting and translation services to over 30,000 satisfied customers.

You can be assured that we will provide an instant reply to your quote request, respect the agreed deadline and produce the high quality work you require, whilst offering the best value for money.

Will my material be treated with confidentiality?

Yes, a reputable translation company will guarantee that all material will be treated with utmost confidentiality. Non Disclosure Agreements are available on request.

How much does your translation company charge and how do I pay?

The standard translation turnaround is 2-3 days for most small jobs. We also offer same day and 24 hour express translation services for clients with urgent requirements. For more involved jobs, we provide a bespoke turnaround time, as part of our quote.

How can I deliver my document to you and how will I receive it back?

You can chose to either deliver your document by email or post, or drop by one of our 11 offices around Australia where our helpful staff will securely scan your document. Within the agreed turnaround time, we will email a draft translation to you for review. A final certified translation is then provided in electronic and/or hard copy formats, posted to your home or business address, as required.

What is the difference between translation and interpreting?

Translators are concerned with the written word. They render written text or recorded verbal matter from one language to another in a written text. Translators specialise in specific types of subject matter, e.g. law, health, science and technology. Translators undertake assignments which range from simple items, such as Birth Certificates, to more complex texts, such as articles for publication in specialist professional journals.

Interpreters are concerned with the spoken word. They render information and ideas from one language into another in an oral format. Interpreters are frequently required to work in both language directions, in health, legal, welfare and commerce scenarios. Conference interpreters are more commonly required to work in one language direction only – usually into their first language.

Why pay a translation company when I can get a free online translation?

Be wary of machine translations and free website translation software. Invariably, your message will not be conveyed to your audience as you intended, because grammatical errors and typos occur frequently with automated translation software.
Here is an interesting article about the limits of machine translation: https://www.theatlantic.com/technology/archive/2018/01/the-shallowness-of-google-translate/551570/

Moreover, a full-service translation company will take care of all the steps in your translation process, from discussing the design of a multi-lingual brochure, the handling of the actual translation through to typesetting and website registration with foreign search engines. A translation company is in control of quality all along the way, as well as of the budget and time frame.

Additionally, official documents in Australia must be translated with NAATI accreditation. Our NAATI accredited translations are highly regarded by Australian Government agencies.

Where is your translation company located?

We are conveniently located in Adelaide, Brisbane, Gold Coast, Melbourne, Sydney, Parramatta, the Sunshine Coast and Perth. We also provide services Australia-wide through email and telephone contact.

If you have any questions regarding our translation service, you are welcome to call us on 1300 308 983 or email [email protected]

Where is your translation company located?

We are conveniently located in Adelaide, Brisbane, Gold Coast, Melbourne, Sydney, Parramatta, the Sunshine Coast and Perth. We also provide services Australia-wide through email and telephone contact.

Translation Service Offices

Sydney: 02 9365 1044

Brisbane: 07 3063 9513

Perth: 08 6117 0670

Melbourne: 03 8595 0978

Adelaide: 08 6117 0670

Gold Coast: 07 3063 9513

Sunshine Coast: 07 5471 3126

Parramatta 02 9365 1044

Some of our Clients

Prestigious companies from all industry sectors engage our specialist translation services for expert corporate translation. Specialist translation areas include the fields of Marketing and PR, Finance, Medicine and Biotechnology, Science and Technology, Travel and Tourism, Agriculture, Law, Education, and many more.